Privacy Policy
Last updated: January 1, 2026
1. Introduction
CHESS KLUB Kolkata Hub ("we", "us", "our") operates the website located at https://kol.chessklub.in . This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or submit a franchise enquiry through our forms.
By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.
2. Information We Collect
We collect information that you voluntarily provide to us when you:
- Submit a franchise enquiry form (including your name, phone number, email address, and preferred location)
- Contact us via email at [email protected]
- Interact with the Site's interactive map or location directory
We also automatically collect certain information when you visit the Site, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on the Site
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Respond to your franchise or partnership enquiries
- Share information about upcoming CHESS KLUB centers and expansion plans in Kolkata
- Improve the Site and our services
- Comply with legal obligations
- Prevent fraudulent or abusive activity
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Trusted service providers who assist us in operating the Site and responding to enquiries (e.g., CRM, email, and analytics providers)
- Law enforcement or regulatory authorities when required by law
5. Cookies and Tracking
The Site may use cookies, web beacons, and third-party tracking scripts (such as Google Analytics and GoHighLevel tracking) to understand visitor behavior. You can disable cookies through your browser settings; however, some features of the Site may not function properly as a result.
6. Map and Third-Party Services
The interactive map on our Site uses map tiles and services provided by third parties (Leaflet, OpenStreetMap, and CARTO). When you interact with the map, those services may collect your IP address and other technical data according to their own privacy policies.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
9. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us at [email protected].
10. Children's Privacy
The Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: [email protected]
Website: https://kol.chessklub.in